SANSA Credit ("we", "the app") is a credit-ledger app for small shops, operated from Dindigul, Tamil Nadu, India. This policy explains what information the app collects, why, and what control you have over it. It applies to the SANSA Credit mobile app and this website.
We do not collect your contacts list, location, photos, SMS messages, or bank or UPI credentials. The app never asks for card, PIN, or account details.
When you record a credit entry, you enter details about your own customer. You are responsible for that information: enter only what you need, and only send WhatsApp reminders to people who expect to hear from you about their dues. Customer phone numbers are optional — the ledger works with a name alone. We use those numbers only to deliver the reminder you choose to send.
To run the app: calculate balances, sync between your devices, generate your reports, send the reminders you trigger, and support you when you ask. We use aggregate, non-identifying usage counts to understand which features are used. We do not sell your data, we do not share it with lenders or credit bureaus, and we do not use your ledger for advertising.
We use trusted providers to operate the app: Google Firebase (login, database, storage, crash reporting), Google Speech-to-Text (Tamil voice transcription), and a WhatsApp Business API provider for reminders. They process data only to provide these services to us.
Entries are saved on your phone first so the app works without a signal, then synced to servers hosted in India when a connection is available. Data is transmitted over encrypted connections and access is limited to the account that created it. No system is perfect; keep your phone locked and your OTP private.
Your ledger is kept as long as your account is active, because a shop record has to survive over years. You can delete individual customers or entries in the app. To delete your whole account, write to us from your registered number — we remove your data within 30 days, except records we must keep for legal or tax reasons.
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Contact us at the number or email below and we will respond within 30 days.
The app is for shop owners and is not intended for anyone under 18.
If we change this policy we will update the date above and notify you in the app before the change takes effect.